Winter Warming Operations
Warming centers provide a safe, warm place for people to seek relief during periods of extreme cold. Operating a warming center requires preparation, clear procedures, trained staff, and coordination with community partners.
Warming Center Operations – Sample Guides and Tools
This repository provides practical guidance for organizations preparing to open or operate a warming center. It covers facility readiness, staffing, safety, accessibility, supplies, guest support, and coordination with other services so that teams can deliver a consistent and welcoming response during cold-weather emergencies.
How to Use These Guides
Use the guides as a planning resource before winter and as an operational reference when a center is activated.
- Before opening: Assess the facility, confirm staffing, secure supplies, and establish operating procedures.
- At opening: Complete safety checks, prepare guest areas, and confirm staff assignments.
- During operations: Monitor facility conditions, support guests, document key information, and coordinate referrals.
- At closing: Follow approved guest transition procedures, secure the facility, account for supplies, and document outstanding issues.
Organizations should adapt the guidance to their facility, local requirements, approved emergency procedures, and the needs of the people they serve.